PRIVACY POLICY This overview represents our basic philosophy with regard to our information gathering and dissemination practices.
EstateWorks Privacy Statement: EstateWorks has created this privacy
statement ("Statement") in order to demonstrate our commitment
to customer privacy. Privacy on the EstateWorks website (the
"Site") is of great importance to us. Because we gather important
information from our visitors and customers, we have established
this Statement as a means to communicate our information gathering
and dissemination practices. We reserve the right to change
this Statement and will provide reasonable notice to our customers
and other registered users of the Site of the change prior
to the change taking effect. Any revision to this Statement
will be effective upon our posting of the revision on the
Site.
Collected Information: We require customers who register
to use the services offered on our Site (collectively, the
"Service") to give us contact information, such as their name,
company name, address, phone number, and email address, and
financial qualification and billing information, such as billing
name and address, and the number of users within the organization
that will be using the Service. At the time you express interest
in receiving additional information, or when you register
for the Service, we may also ask for additional personal information,
such as title, department name, fax number, or additional
company information, such as annual revenues, number of employees,
or industry. Customers can opt out of providing this additional
information by not entering it when asked.
EstateWorks uses the information that we collect to set up
the Service for individuals and their organizations. We may
also use the information to contact customers to further discuss
customer interest in our company, the Service that we provide,
and to send information regarding our company or partners,
such as promotions and events. Customers are invited to receive
an email newsletter by providing an email address. Customer
email addresses and any personal customer information will
not be distributed or shared with third parties. Customers
can opt out of being contacted by us, or receiving such information
from us, at any time by sending an email to opt-out@estateworks.com.
Separately, customers are also asked to provide an email address
when registering for the Service, in order to receive a username
and password. We may also email information regarding updates
to the Service or company, and will send a Customer Newsletter.
Again, email addresses will not be distributed or shared and
customers can opt out of receiving any communication by emailing
opt-out@estateworks.com at the time it is distributed,
or at the time any customer registers for the Service. Customers
who opt out will still receive administrative emails from
EstateWorks.
Except as we explicitly state at the time we request information,
or as provided for in the licensing agreement between you
and EstateWorks (the “Licensing Agreement”), we do not disclose
to third parties the information provided unless required
to do so by laws, regulations or other legal requests for
such information or as is necessary to identify, contact or
bring legal action against you in the event that we believe
you are in violation of the Licensing Agreement. All financial
and billing information that we collect through the Site is
used solely to check the qualifications of prospective customers
and to bill for the Service. This billing information is not
used by EstateWorks for marketing or promotional purposes.
Customers of the Service will be using the Site to host data
and information ("Data"). EstateWorks will not review, share,
distribute, print, or reference any such Data except as provided
in the Licensing Agreement, or as may be required by law.
Individual records may at times be viewed or accessed only
for the purpose of resolving a problem, support issue, or
suspected violation of the Licensing Agreement, or as may
be required by law. Of course, customers are responsible for
maintaining the confidentiality and security of their user
registration and password.
EstateWorks may also collect certain information from visitors
to and customers of the Site, such as Internet addresses.
This information is logged to help diagnose technical problems,
and to administer our Site in order to constantly improve
the quality of the Service. We may also track and analyze
non-identifying and aggregate usage and volume statistical
information from our visitors and customers and provide such
information to third parties.
If a user elects to use our referral service for informing
a friend about our site, we ask them for the friend's name
and email address. EstateWorks will automatically send the
friend a one-time email inviting them to visit the site. EstateWorks
does not store this information.
Cookies: When you interact with the EstateWorks
website we strive to make that experience easy and meaningful.
When you come to our website, our web server sends a cookie
to your computer. Cookies are files that web browsers place
on a computer's hard drive and are used to tell us whether
customers and visitors have visited the Site previously.
Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to EstateWorks, either by responding to a promotional offer, opening an account, or registering for a 30-day Test Drive, you remain anonymous to EstateWorks. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an online session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.
EstateWorks uses session cookies containing encrypted information
to allow the system to uniquely identify you while you are
logged in. This information allows EstateWorks to process
your online transactions and requests. Session cookies help
us make sure you are who you say you are after you've logged
in and are required in order for you to use the EstateWorks
application. EstateWorks uses persistent cookies, that only
EstateWorks can read and use, to identify the fact that you
are an EstateWorks customer or prior EstateWorks website visitor
(whatever the case may be). We are especially careful about
the security and confidentiality of the information stored
in persistent cookies. For example, we do not store usernames
or passwords in persistent cookies. Users who disable their
web browsers' ability to accept cookies will be able to browse
our website but will not be able to successfully use our Service.
Third Party Sites: The Site contains links to other websites.
EstateWorks is not responsible for the privacy practices or
the content of these others web sites. Customers and visitors
will need to check the policy statement of these others websites
to understand their policies. Customers and visitors who access
a linked site may be disclosing their private information.
It is the responsibility of the user to keep such information
private and confidential.
Security: Our Site has security measures in
place to help protect against the loss, misuse, and alteration
of the Data under our control. When our Site is accessed using
Microsoft Internet Explorer versions 5.5 or higher, Secure
Socket Layer (SSL) technology protects information using both
server authentication and data encryption to help ensure that
Data is safe, secure, and available only to you. EstateWorks
also implements an advanced security method based on dynamic
data and encoded session identifications, and hosts the Site
in a secure server environment that uses a firewall and other
advanced technology to prevent interference or access from
outside intruders. Finally, EstateWorks provides unique user
names and passwords that must be entered each time a customer
logs on. These safeguards help prevent unauthorized access,
maintain data accuracy, and ensure the appropriate use of
Data but may be vulnerable to determined or unscrupulous hacking
and therefore we cannot guarantee complete security.
Additional Information: Questions regarding this Statement
or the practices of this Site should be directed to EstateWorks
by
e-mailing such questions to support@estateworks.com.